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FAQ

  • What is your policy for returns and exchanges?
    ALL SALES ARE FINAL!
  • What do I do if the product I want is no longer online?
    Please continue to check the site regularly for sales and new merchandise. We also offer some custom orders so email us by clicking “Contact Us”
  • I accidentally entered the wrong address during check out; what do I do?
    We only ship to the address that you provided.
  • I have not received my order although the tracking says shipped.
    Unfortunately, after the order is shipped it is out of our hands. Please contact the carrier and file a claim.
  • I need the item to be reshipped because it was delivered to the wrong address.
    If the address that the item was shipped to is the address provided at check out, you will need to purchase the items again. You may also contact the carrier and file a claim.
  • How do I know if my order has been placed?
    You will receive a confirmation notice via email. Please ensure that you have entered the correct email address. Be. sure to check your spam folder.
  • How do I track my order?
    After your order has shipped you will receive a tracking number.
  • Can I input my pant size for my measurements?
    No, we will need the actual measurement of your waist in inches. Here is a video showing simple measurement instructions. (https://youtu.be/8os7DrpPPUA).
  • Can I use more than one discount code?
    Only one coupon code per purchase can be used.
  • What happens if I forget to use my discount code?
    Oh my, I am sorry about this! However, once the order has been placed, we are not able to manually enter the discount. You may, however, use the discount order if the discount code has not expired.
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